Shipping Policy

At House Simply Crafted, each order is thoughtfully prepared and packaged with care.

Processing & Shipping

Orders are processed and shipped within 8–10 business days.

Please allow additional time for your order to arrive once it has been shipped. Delivery times may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances outside of House Simply Crafted's control.

Shipping Delays

Once an order has been shipped, House Simply Crafted is not responsible for delays caused by the shipping carrier.

Customers are encouraged to monitor their tracking information and contact the carrier directly regarding delays occurring after shipment.

Shipping Address

Customers are responsible for providing an accurate and secure shipping address at the time of checkout.

House Simply Crafted is not responsible for packages delivered to an incorrect address provided by the customer or for packages left in an unsecured location.

Damaged Packages

If your package arrives damaged, please contact House Simply Crafted as soon as possible.

Please provide:

- Your order number

- Photographs of the damaged product

- Photographs of the shipping package and any visible damage

This information allows us to properly review the issue and determine the appropriate resolution.

Thank you for choosing House Simply Crafted.

Tanya

Keeper of the House